Privacy Policy


This Privacy Policy explains how Roby Casino (“Company,” “We,” “Us,” or “Our”) collects, uses, stores, and protects information from users (“You”) accessing or using the Roby Casino website or services (“Service,” “Website”). Protecting your personal information is a priority, and this policy outlines your rights, how your data is handled, and the measures we take to ensure security and compliance with applicable laws.


Interpretation and Definitions


For the purposes of this Privacy Policy:

  • Company refers to Roby Casino, the operator of the Service.
  • Service refers to all online and mobile services, applications, and features offered by Roby Casino.
  • Website means the Roby Casino website accessible through supported devices.
  • Device refers to any computer, smartphone, tablet, or other device used to access the Service.
  • Personal Data means any information that identifies or can identify you directly or indirectly.
  • Usage Data includes information automatically collected from your interactions with the Service, such as IP addresses, browser type, device information, pages visited, and time spent on the Website.
  • You means the individual accessing or using the Service, or any legal entity on whose behalf the individual is accessing the Service.

Types of Data Collected

  • Personal Data: This includes your name, email address, phone number, date of birth, payment information, and account credentials. It may also include information voluntarily provided during customer support interactions or registration.
  • Usage Data: Information collected automatically when you interact with the Website, including device type, operating system, browser type, IP address, log files, pages visited, and time spent on the Website.

Tracking Technologies and Cookies


Roby Casino uses cookies and similar technologies to enhance user experience, monitor usage, and provide personalized content. Cookies may include:

  • Session Cookies: Temporary cookies deleted when you close your browser.
  • Persistent Cookies: Stored on your device for a set period to remember preferences or login information.
  • Necessary Cookies: Essential for core website functionality, user authentication, and security.
  • Functionality Cookies: Remember your preferences, such as language or game settings, to improve usability.

You may manage cookies in your device settings or browser preferences to control which cookies are stored.


Use of Personal Data


We may use your personal data to:

  • Provide and maintain our services.
  • Process deposits, withdrawals, and transactions.
  • Send updates, promotional offers, and notifications where consent is given.
  • Improve the Website and Service features.
  • Ensure compliance with legal and regulatory obligations.

Sharing of Personal Data


We may share your data under the following circumstances:

  • Service Providers: Trusted third parties who assist with website operations, payment processing, and technical support.
  • Affiliates: Companies under common control for administrative and operational purposes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Consent: When you explicitly authorize sharing for specific purposes.

Retention of Personal Data


Your data is retained only as long as necessary for the purposes outlined, including legal, regulatory, or business requirements. Once the retention period expires, data is securely deleted or anonymized.


Transfer of Personal Data


Roby Casino may transfer personal data to servers located outside your country of residence. Transfers are conducted securely, and appropriate safeguards are implemented to protect your data in accordance with applicable laws.


Deletion of Personal Data


You may request deletion of your personal data by contacting customer support. We will remove your data from active systems, except where retention is required for legal, regulatory, or security purposes.


Disclosure of Personal Data


We may disclose personal data:

  • During business transactions such as mergers or acquisitions.
  • To comply with legal obligations, law enforcement, or regulatory authorities.
  • To protect the rights, safety, or property of the Company, users, or third parties.

Security of Personal Data


Roby Casino implements industry-standard measures to protect your personal data, including encryption, firewalls, secure protocols, and access controls. While we take precautions to secure data, no online transmission is completely risk-free.


Children’s Privacy


Our Service is not directed at individuals under 18. We do not knowingly collect personal data from children. If data from a minor is identified, it will be deleted immediately.


Links to Other Websites


The Website may contain links to third-party sites. Roby Casino is not responsible for the privacy practices or content of these websites. Users should review the privacy policies of any external sites visited.


Changes to this Privacy Policy


Roby Casino may update this Privacy Policy periodically. Changes will be communicated through notifications on the Website or directly to users where required. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.


This Privacy Policy ensures transparency and compliance with privacy regulations, providing clear guidance on data handling, security, and user rights for Canadian and international players.